Delivery & Returns

Delivery Charges

PLEASE NOTE: All orders will only be despatched to the billing address

Orders over £30.00 to mainland UK destinations  – FREE 

Orders up to £30.00 to mainland UK destinations – £3.99 

Orders to the Highlands and Islands – £10.50

Highlands and Islands include: Scottish Highlands and Islands, Isle of Wight, Isle of Man and Northern Ireland (next day delivery not available for these destinations). Unfortunately we are unable to ship to international destinations, this includes the Republic of Ireland and Channel Islands.

Delivery Times

Orders will be delivered Mon-Fri (excluding Bank Holidays). We endeavour to despatch all orders within 24 hours of receipt via DPD Local.

Orders placed over a weekend or on a bank holiday will be despatched on the next working day.

Delivery times to Highlands and offshore UK destinations will vary depending on location (next day delivery not available for these destinations).

IMPORTANT  Due to high instances of attempted fraudulent purchases using credit/debit cards it is now Cley Spy’s company policy that we will only send items to the card holder’s registered address (Billing Address), this policy is in place to protect both the customer and retailer. If you do require items to be sent to an address other than the billing address or for further information please Contact Us first.

Returns Policy

We want you to enjoy your new equipment, however if for any reason there’s anything you’re not happy with you can return the item within 14 days of receipt for a full refund of your purchase. When returning an item please ensure it is in the original packaging and fit for re-sale.

If you choose to return your item, please contact us by calling the shop directly on 01263 740088.