Delivery & Returns

Cley Spy Free Delivery Information for buying binoculars online


Delivery Charges

Orders over £30.00 to mainland UK destinations  - FREE 

Orders up to £30.00 to mainland UK destinations - £2.99 

Orders to offshore UK destinations (Please Contact Us or telephone 01263 740088)

Mulepack to non UK destinations - £12.99 (Please Contact Us first for payment instructions)

* Offshore UK destinations include: Isle of Wight, Isle of Man, Channel islands, Scottish Highland Islands and Northern Ireland.


Delivery Times

We endeavour to despatch all orders within 24 hours of receipt via DPD, orders placed over a weekend or on a bank holiday will be despatched on the next working day. Delivery times to international and offshore UK destinations will vary depending on location.

IMPORTANT - Due to high instances of attempted fraudulent purchases using credit/debit cards it is now Cley Spy's company policy that we will only send items to the card holder's registered address (Billing Address), this policy is in place to protect both the customer and retailer. If you do require items to be sent to an address other than the billing address or for further information please Contact Us first.


Returns Policy

We want you to enjoy your new equipment, however if for any reason there’s anything you’re not happy with you can return the item within 14 days of receipt for a full refund of your purchase. When returning an item please ensure it is in the original packaging and fit for re-sale.

If you choose to return your item, please contact us by calling the shop directly on 01263 740088.